05 Aug Hangouts receive advanced support becoming a core offering in Google Apps for Business
Most businesses using Google Apps for Business will describe how Hangouts have been a key driver in increased productivity and communication. The ease and simplicity of instant messaging and video calls make it a great tool for communicating with teams and getting work done. A face-to-face meeting is always the easiest way to kick off projects and resolve problems, but in most circumstances can take weeks to arrange due to busy schedules and different locations. Using Google Hangouts, you can have video meetings across smartphones, tablets, computers, and the new Chromebox for Meetings.
Traditionally, the Hangouts service required a Google+ profile to access, however Google have now made some major changes, bringing Hangouts in as a core service offering in line with Gmail and Drive. Anyone with a Google Apps for Business account can now take advantage of using Google Hangouts, entering video calls with up to 15 participants at a time with the ability to share documents and collaborate. With Hangouts now being a core service, this also means that it is backed by 24×7 phone support and 99.9% uptime guaranteed, along with a number of accreditations.